WardsAuto – Customer Experience Edition
WardsAuto The Big Story - Dealer Issue
 

OCTOBER 17, 2019

Are You a Whiner or Winner?

As a famous old moralist said, “Self-help is the best help.”

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Toyota Extends Battery Warranty, Wants to Correct Customer Misconceptions

The automaker says recent research shows many erroneously believe traditional hybrids have to be plugged in, can’t be refueled at a gas station and batteries in electrified vehicles need to be replaced frequently.

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New-Car Prices Rising, But for Much Different Reasons

“Affordability is a big issue,” says Charlie Chesbrough, Cox Automotive’s senior economist.

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