Plus, save $200 on 2024 in-person courses when you register by December 31.
| | | | | Hi John,
Managing people can be challenging. At the root of that challenge is holding people accountable without alienating them. Today’s Q&A gets at the roots.
Also, register for a 2024 in-person course by December 31 this year and save $200. Details below. |
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| | | | How to Hold Employees Accountable while Empowering Them | | by Scott Robley |
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| | How do you respectfully hold people accountable? We have clear standards for care, but some staff (and leaders) treat them as though they are optional. They aren’t! How do you hold someone accountable to the standard so they still feel capable, empowered, and motivated?
Signed,
Leader at a Loss
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| | | | Your question holds the key to influencing your people. You asked, “How do you hold someone accountable to the standard so they still feel capable, empowered, and motivated?” People do things for two reasons: because they want to (motivation) and because they can (ability). To hold people accountable to the standards, target both their motivation and ability, but first get clear on exactly what you want them to do. |
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| | | | | | | | ANNOUNCEMENT | | 2024 Price Increase • Act Now and Save | | We are raising the registration fees for our 2024 in-person public courses. However, if you register for a 2024 in-person course by December 31, you’ll get 2023 rates. Use code ROLLBACK to save $200 off any 2024 in-person course. (Excludes certification courses.) | | | |
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| | | | Nov 28–30 | | The Power of Habit™ | | Join us live online and learn how to:
Identify the habits holding you back. Uncover the hidden factors that influence your habits. Acquire new skills and develop new behaviors quickly and efficiently. Turn self-mastery into a lifelong habit. | | | |
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| | | | | | Striving to look carefree and happy can interfere with your ability to feel so. | | | | | |
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