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| Hi John,
Ever had a particularly sensitive coworker or employee that couldn’t seem to handle feedback? What did you do? Share your insights in the comments section of today’s Q&A.
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| | | | Crucial Conversations for Accountability | |
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| How to Deliver Feedback Gently | | by Brittney Maxfield |
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| A coworker of mine recently told our manager he’s scared of me. When I learned of this, I was shocked. I had no idea. I assume it’s because I’m a marketing manager and it’s my job to review all his work. He’s a perfectionist, and I’ve noticed he gets defensive when I point out mistakes in his work. So I’ve tried to be less critical and let minor mistakes slide. Now the same thing is happening with another coworker—she has told the manager she’s scared of me. I wish they would just tell me. How can I address this issue, and what can I do if people are 'scared' of me because it’s my job to provide feedback?
Signed,
Not Scary
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| Your question resonates with me. I, too, am a marketing manager and I, too, have most certainly put relationships at risk by doing what I felt was simply my job. In the early days, bolstered by all sorts of excitement for my new career and a strong desire to do a good job, I wielded my red editor’s pen with reckless abandon.
As I reviewed and edited emails, articles, website copy, and such, I believed a job well done was to return the draft to its owner graffitied by red ink. And believe me when I say I excelled at this work—much to the chagrin of my colleagues.
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| | | Apr 15–Apr 16 | | Crucial Conversations® for Mastering Dialogue | | Join us live in Minneapolis, MN, and learn the dialogue skills that have improved results and relationships for millions. Save 20% with code PUB25 at checkout. Resolve conflict. Speak your mind truthfully and tactfully. Reach alignment when stakes are high and opinions vary. Navigate the most important interactions at home and work. | | | |
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| | | | | Whatever happens around you, don't take it personally... Nothing other people do is because of you. It is because of themselves. | | | | | |
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