Dear John, In 2016, Crucial Learning found that every conversation failure costs an organization an average of $7,500 and more than seven workdays. In 2021, conversations are just as costly and we are wasting even more time.
According to our latest study of 1,100 respondents, 10% more people waste more than two weeks avoiding Crucial Conversations than they did five years ago. And nearly everyone (96%) estimates that there is a cost to silence.
Ironically, our cultures are more supportive of speaking up, and yet we still resort to resource- and time-sapping behaviors rather than voicing our concerns.
Don’t let conversations cost you an absurd amount of days and dollars. Download our free ebook, Costly Conversations: Why Employee Silence Wrecks Your Bottom Line, to learn how to build a culture of dialogue. |
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Sincerely, Crucial Learning |
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