CIO First Look
Stay up to speed with the current top stories for IT leaders
May 01, 2025
How IT leaders use agentic AI for business workflows
Tech-forward execs share how they tap agentic AI to automate tedious tasks and supercharge business-critical activities.
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United Airlines' AI strategy: The airline that makes decisions fastest wins
CIO Jason Birnbaum explains how years of strategic data investments have positioned United to use gen AI for faster decision-making in both customer communications and internal operations.
What is a cloud architect? A vital role for success in the cloud
As cloud strategies become increasingly vital and complex, cloud architects can help organizations avoid risk and ensure a successful, cost-effective transition to the cloud.
What makes a true AI agent? CIOs struggle with the definition as hype blurs lines
The lack of a standard description of agentic AI may lead to CIOs buying the wrong AI tool or paying more for a product that doesnât work as advertised.
Can AI solve your technical debt problem?
AI coding tools are reshaping how developers tackle tech debt. But human judgment is still essential to understanding crucial context.
Microsoft sees AI agents shaking up org charts, eliminating traditional functions
As companies increasingly automate work processes using agents, traditional functions such as finance, marketing, and engineering may fall away, giving rise to an âagent bossâ era of delegation and orchestration of myriad bots.
SAP: Latest news and insights
Hereâs what you need to know about the enterprise resource planning (ERP) vendorâs latest product and company news.