With more than 100,000 chatbots on Facebook alone, many retailers may be wondering whether or not it's necessary to develop and implement this new interactive feature in their operational strategies. In this Chatbot Tracker piece, we explore the current state of chatbots and highlight how retailers should be approaching future use.  Read More...

With voice technology still in its infancy, it's perhaps unsurprising that Google Home has hit some snags — namely, issues with music playback and lighting control. But the company is going to have to step up its UX game to stay competitive as Apple, Samsung, Microsoft, and even Facebook release competitor smart speakers into the market. Google has hired former Essential Head of User Experience Liron Damir to fix it.  Read More...

Direct To Consumer: The Impact On Retail Manufacturing Industry

The eCommerce industry marches on and so does the ever-evolving world of retail. As a direct result of the impact of eCommerce on manufacturers, more DTC companies have been on the rise. In today's Direct to Consumer piece, we focus on how the rising use of eCommerce and DTC for shopping has impacted manufacturers as a result.  Read More...