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Reducing requisitions, and calculating their scale and cost
In part one of our two-part requisitions blog, we explore how we're reducing the number of requisitions we send and why this is important not only for us but also for you, our customers.Â

In part two, we look more closely at why we are so intent on driving down requisitions. Surely a couple of typos and a missing date in a transfer, or a black-and-white plan that’s not signed, cannot cause too many problems? The simple fact is, they do. And the main problem is: requisitions lead to delays.

Changes to information services fees from December
The fee for information services, including Agricultural Credits and Land Charges, will rise by £4 from Monday 9 December. The increase, the first in more than 10 years, will support an acceleration of service improvement, including through digital transformation.

September 2024 Transaction Data
In September we completed 1,934,916 applications, compared with 1,876,215 in August and 1,730,767 last September 2023. A total of 1,119,845 were applications for an official copy of a register, compared with 1,073,999 in August.

Ordering copies of paper documents – tell us your requirements
We are currently reviewing our storage of paper files as we strive to make our data as open and accessible as possible.

In 2008 we began storing copies of all retained documentation digitally. However, prior to this they were retained in paper form. While some documents prior to 2008 have been scanned we still hold millions of paper files in storage.

This survey asks for insight into your requirements from our paper documents to help us better understand your needs, now and in the future, as part of our decision-making process. It should take no longer than 10 minutes to complete and is entirely anonymous.

Reply to requisition feature on the portal expanded
Following feedback from customers, you can now use the Reply to requisition feature to reply to any requisitions received for applications lodged via our Network Services through the portal.Â

You can also add additional correspondence relating to your Network Services-lodged application using the feature.Â

HM Land Registry training hub
Our HM Land Registry training hub provides access to a wealth of easy-to-find and easy-to-follow guidance and training materials on hundreds of topics – all in one place – to help you prepare and submit complete and correct applications, and make the best use of HM Land Registry services.

HM Land Registry Essentials
Our self-service training package HM Land Registry Essentials will help you with the basics – whether you’re new to conveyancing or just need a refresher. What does HM Land Registry do? How do we fit into the conveyancing process? And how do you avoid requisitions when submitting applications to us? Find out the answers to these questions and more.

Practice guide updates
We have updated:

See our full Practice guides collection.

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Working together: our Annual Report 23-24

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