| | | Unstructured hiring interviews are ineffective. Smart UX teams use structured interviewing to evaluate job applicants with more accuracy and less bias. 11 min read |
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| | Secondary research is an essential foundation for UX work, necessary to explore the problem space and scope of prior projects and to identify important questions and best practices in the field of study. It also helps to focus the scope of your own project and often saves money. 6 min read |
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| How to move from an uncommitted group to a high-performance UX design team through the 5 phases of team development. 4 min video |
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Even if a design change improves the overall user experience, it can frustrate existing users who are used to things working a certain way. 3 min video |
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Design team members should observe user research sessions, but this should be planned and managed to avoid having the observers distract and bias the study participants. 4 min video |
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Full event program describing all full-day UX training courses and the virtual conference format. |
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