Are you involved in creating customer experiences and looking to lift your rates of conversion, loyalty and advocacy?
Then Econsultancy might well have the training for you.
Our popular 3 day Customer Experience Masterclass course is back on the 23rd October. Presented by Tim Fidgeon, one of the UK's leading digital trainers and consultants, the course aims to help attendees build their own 'action plan' covering the following areas:
Foundations and strategy
Research and testing
User experience (UX) design
Persuasive design
Writing for the web
Mobile experience design
Click below to find out how this course will help develop your customer experience capabilities.
Our online course addresses marketing's struggle to remain relevant.
Econsultancy founder Ashley Friedlein guides you through the full marketing journey in 10 easily-digestible modules, arming you with the necessary skills to drive transformation in the workplace.
Get a taster of the course by previewing module 1 below for free.
