| Powering The Digital Shift |
| NEW DATA: Examining The Pandemicâs $158 Billion Digital Shift The pandemic has shuttered physical stores across the country, but that hasnât stopped consumers from buying the things they need. The latest PYMNTS study of now 12,000 American consumers found that four in 10 are shopping as much as they did before â except now they do so online â and more than half plan to keep it that way once lockdown lifts. In The Great Reopening: Tracking Digitalâs Quantum Leap edition, we profile the pandemicâs new digital adopters and the $158 billion digital shift they are powering. |
| As States Reopen, QSRs Are Learning What Consumers Need To Feel Safe Redesigning restaurant layouts and creating a touch-free environment are about to become non-negotiable for quick-service restaurants (QSRs) across America as they prepare to reopen their storefronts. In the latest Order To Eat Tracker, founder and CEO Akash Kapoor of Indian street-food chain Curry Up Now explains how the chain plans to apply lessons learned from reopening stores in Georgia â one of the first states to ease stay-at-home rules â to its operations nationwide. |
| Fighting CNP Fraud With 'Data Collaboration' As the COVID-19 pandemic rages on, card-not-present transactions are creating new vectors in which fraudsters can operate. Jack Lynch, PSCUâs senior vice president and chief risk officer tells PYMNTS how credit unions are finding good ways to combat the bad guys. |
| How Better Predictive Tech Cuts SaaS Subscription Churn Fighting churn — both in its ‘voluntary’ and ‘involuntary’ forms – is a constant battle for any subscription-based service provider. But while voluntary and involuntary churn are different in many regards, FastSpring Chief Financial Officer Sian Wang tells PYMNTS that the trick to combating either means predicting churn before it happens. |
| Restaurants Vs. Grocery Stores: Who Wins In a Post-Pandemic World? Restaurants have been hit uniquely hard by COVID-related shutdowns and social-distancing rules, while grocery stores have fared better – at least so far. But when the economic recovery starts, will restaurants rebound or will grocery stores’ recently captured poll position continue as consumers adapt to a ‘new normal’? We break it down. |
| | Monday Conversation | | Green Dotâs Dan Henry And Daniel Eckert On Building A Bank for The Mass Market Green Dot has shaken up its executive team, with new CEO Dan Henry recently taking the helm and Walmart veteran Daniel Eckert joining as executive vice president and chief product, strategy and development officer. In their first joint interview, the pair tell Karen Webster they want to make up for what Henry calls âa decade of missed opportunitiesâ with a two-pronged attack to build a bank for the mass market. Hereâs their plan. |
|
