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Computerworld First Look

January 24, 2024

Grape expectations: How genAI reshaped a wine company’s customer service team

Wine Enthusiast, an online retailer of all things wine, used genAI to monitor tens of thousands of customer calls, gaining insights into why consumers were calling and using that data to quickly catch and fix product defects. Read more ▶

Image: Sponsored by Sophos: Staying on top of today’s cyber risk landscape

Sponsored by Sophos: Staying on top of today’s cyber risk landscape

In today's dynamic threat landscape, many issues converge to make it a challenging environment for security teams and business leaders. Experts from Foundry’s Influencer Network recently answered the question: what makes them most nervous and what trends cannot be ignored? Read more.

TSMC delays second Arizona chip foundry

Taiwanese silicon giant TSMC will push back the opening of the second of its two planned chipmaking facilities in Arizona. The move comes nearly six months after delaying the first plant.

7 ways to leverage genAI for a better career

Not only is it important to learn new IT skills, but understanding generative AI can help protect your job security in a rapidly changing world.

Image: Yes, you can officially run Windows on Apple Silicon Macs

Yes, you can officially run Windows on Apple Silicon Macs

Parallels Desktop for Mac now runs on Arm versions of Windows 11 on the newest Apple M3 Macs — and lots of developers are taking advantage of the option.

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