| MOST POPULAR Words Matter: Vaccine Emails That Get Results As any American media consumer knows, there is a lot of time and attention right now focused on encouraging people to protect themselves from COVID-19 by getting an appointment for a vaccine. New data from Granicus suggests that people are much more likely to open COVID-19 vaccine emails than a lot of the other messages that flood inboxes. Subject lines are especially important, and the company suggests an urgent tone, a focused message and the involvement of a local official for maximum results. Stimulus Money Pouring into State and Local IT Has it only been a week since the latest stimulus package was signed into law? Joe Morris, vice president of research for the Center for Digital Government (owned by GT’s parent company, e.Republic), offers a breakdown of where billions of dollars out of the $1.9 trillion package are headed. Hint: Much of it will support connectivity and needed upgrades to information technology infrastructure. Single Sign-On Soars in Indiana GT has long chronicled the often-challenging path to implement single sign-on capabilities across large government enterprises. But while the goal is still aspirational for many, Indiana reports that it’s reached an enviable milestone: 400,000 users of its portal, Access Indiana, which now features 34 services, with more on the way. Earlier this month, we reported on a service from the GSA that might help other jurisdictions on their single sign-on journeys. Login.gov is offering its authentication and ID verification service to local and state jurisdictions with work linked to federal programs. Fueling a Car for 75 Cents a Gallon? Well, let’s back up. San Diego Gas & Electric is trying something new to nudge motorists in the direction of zero-emission vehicles. One facet of its strategy is a new structure for electric rates that makes it much cheaper to charge electric cars at home. According to their calculations, the new pricing means an overnight charge would cost about the same as filling up the gas tank at the bargain basement rate of less than a dollar a gallon. GT’s Skip Descant has more details on the utility’s comprehensive zero-emissions strategy. | 
