| Mobile Order-Ahead Tracker |
| ChowNow: AI Helps Independent Restaurants Fight The Growing Threat of Digital Fraud Independent restaurants were especially hard hit in 2020, not only by the pandemic but also by fraudsters using stolen credit cards on mobile food-ordering apps. In the December Mobile Order-Ahead Tracker, PYMNTS speaks with Eric Jaffe, co-founder and chief operating officer of online ordering system ChowNow, about how artificial intelligence (AI) helps spot malicious transactions and prevents fraud. |
| Retailers, Banks Say Transaction Clarity Key To Moving From Dispute Management To Dispute Prevention If an ounce of prevention is worth a pound of cure, then whatâs on the agenda for retailers and banks in 2021 is using tech to avoid consumer chargebacks and disputes. Ethoca CEO Andre Edelbrock; Cabelaâs and Bass Pro Shops Senior Manager of Fraud and Investigations Keith Thompson and First National Bank of Omaha Director of Fraud Management Steve Furlong say giving consumers a clearer picture of their transactions online will help. |
| The CFOâs Guide To Digitizing B2B Payments |
| IBM: Securing Virtual Cards Starts With Digital Onboarding Virtual cards can reduce fraud for businesses transacting online by keeping cybercriminals from slipping thru the front door, says Mike Cook, senior partner at IBM Payments Center-Canada. In The CFOâs Guide To Digitizing B2B Payments, Cook discusses how securing cardholder onboarding can save businesses from tackling payments fraud later on. |
| Flexibility And Orchestration Define Future In Fight Against Fraud 2020’s great digital shift has given rise to a new type of fraud: business identity theft. Trulioo Chief Operating Officer Zac Cohen tells Karen Webster in a PYMNTSTV segment that the key to defending against that and other vulnerabilities is to be as nimble and innovative as the bad actors are. |
| Podcast: Virtual Corporate Cards |
| Goodbye Plastic: Corporate Card Spend Set For Virtual Makeover For all the pain that COVID-19 has caused, Nick Reid, director of B2B partner development at Conferma Pay, sees one positive – the widespread adoption of digital payments. He tells PYMNTS that industry forecasts predict virtual commercial cards will account for 50 percent of the U.S. market within two years, up from 40 percent today. |
| | Main Street SMBs: The 18-Month Outlook | | Study: 67 Percent Of Main Street SMBs Say Theyâll Do More Business Online Post-Pandemic Main Street businesses have retooled their business models to serve a more digital-first consumer â and more than 67 percent say they will do more business online post-pandemic. The latest PYMNTS Main Street SMB benchmarking study conducted in November, the 16th since March, shows a more optimistic Main Street thatâs driving its own digital transformation. |
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