Getting to the Heart of Hospitality

I don't usually publish anything on the weekends...

My interview with Micah though felt like a good fit.

A time when you could perhaps settle in and listen to a great conversation about service & hospitality in our restaurants.

It's such a critical piece of a successful operation.

I hope you enjoy the conversation...

All the best for a wonderful Thanksgiving week,

- Jaime

I've been recording quite a bit of audio lately. Could you take a few seconds and send me an email and let me know your preferences & thoughts on text, audio and video postings on the site. Thank you so much! - [email protected]