| Good morning, Marketer, fall is here – break out the hot chocolate Creating a personalized, omnichannel customer experience is a big challenge with a very big payoff if you can get it right. Which is why today we have the second part in our series about succeeding with customer journey orchestration. Also, we have an overview of consumer privacy. It covers the major issues, concerns and players. Even if you’re well versed in those, it’s handy if you’re having trouble remembering yet another set of marketing-related acronyms. Constantine von Hoffman,
Managing Editor | 