Is your fulfillment meeting expectations?
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Oct. 12, 2023 | We thank Saddle Creek Logistics for advertising with us. |
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What are the top 5 factors for a premium customer experience? To stand out and thrive in today’s marketplace, merchants must provide an exceptional customer experience. What exactly does that entail? According to Saddle Creek Logistics' survey of top execs at retailers, manufacturers, and ecommerce companies, the following criteria are essential: |
Product availability (51%)Responsive service (47%)Communicating with customers (39%)Shipping costs (35%)Providing items suited to customer preferences (33%) |
What is the role of fulfillment operations? Do your operations meet the latest trends? |
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