It's time to move beyond consumer-first strategies and embrace AI-powered tools that can spot deepfakes, doctored documents and synthetic identities before they derail your deals.
For F&I managers, this shift presents a chance to strengthen ties with lenders outside the OEM umbrella – especially as incentive levels remain below pre-pandemic norms.
Cox Automotive warns that 2025 could be hit hard as Trump-era tariffs collide with dwindling pre-tariff inventory, elevated interest rates and shaky consumer confidence.
As vehicles evolve into mobile entertainment hubs, dealers must become trusted guides – helping shoppers unlock emotional, personalized, and safe tech experiences behind the wheel.