WardsAuto – Customer Experience Edition
WardsAuto The Big Story - Dealer Issue
 

NOVEMBER 29, 2018

Five Digital Retailing Mistakes Car Dealers Should Avoid

How dealers price vehicles is their own business, says Amit Chandarana who won’t go there. But he does offer a piece of advice in the pricing department. “Be transparent and consistent,” says Chandarana, vice president-business developmen

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Digital Marketers, Dealers Escalate Battle of the Bots

“It is important for us to recognize it as an issue and do something about it,” says Dealer.com’s Andy MacLeay.

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Car Shoppers Visit Dealerships for One Reason

Do people really think about an auto dealership unless they are buying a car? Read Adam Armbruster's Wards IdeaXchange column.

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Kids Today Want Electric, Autonomous Tomorrow

“Ignore kids at your own peril,” says Jeff Hannah, director-SBD Automotive North America, a connected-car and secured-car strategy consultancy.

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