Today's North West business news from Insider |
| First ever Green Power List revealed | The founder and chief executive of a sustainable nappy and wipes brand and the managing director of a manufacturer of virtually waste free doors, feature in the first ever edition of Insider’s Green Power List.
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| Ask the Expert: How to improve customer experience by optimising your service team | Michael McCarroll, from razorblue, says a service desk team is a regular point of contact between customers and your business, so mobilising your team to be effective and drive customer satisfaction is crucial. Almost nine out of ten senior business leaders in the UK see customer experience as their top-growth strategy, but only one in three feel prepared to address it.
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