FEBRUARY 11, 2021

Fewer Miles Driven Hits Dealership Profits

Despite record 2020 dealership profits from car sales and Finance & Insurance products, there’s less demand for parts and service because COVID-19 has reduced wear and tear on vehicles, Lithia, Asbury and Group 1 report.

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If increasing your dealership’s service revenue is part of your digital marketing strategy, advertising your Service Department on KBB.com should be, too.
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Pandemic Drove 2020 Surge in Auto Parts E-Commerce

RevolutionParts’ annual Parts eCommerce Report says parts sales processed through the company's online platform grew 28% in 2020, from $328 million to $421 million.

Industry Update on China Automotive Aftermarket

Audi Interview
Philippe Thegner, senior advisor at Automobility and chairman of the AASA's China Aftermarket Forum, talks about post-COVID outlook for China's aftermarket.

Survey: Car Dealership Callers Want Upfront Price Fast

“In the new normal, the initial call a consumer makes to a dealership is now the make-or-break point of a sale,” says Marchex’s Matt Muilenburg.

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