| El Pollo Loco Fires Up AI To Personalize Loyalty Rewards With 84 percent of consumers spending their money on merchants that personalize their offerings, itâs no wonder why quick-service restaurants (QSRs) are eager to give their loyalty programs a personal touch. In the Order To Eat Tracker, Andrew Rebhun, vice president and digital officer at El Pollo Loco, explains how restaurants can tap artificial intelligence to personalize their rewards experience for consumers of all ages. |
| A2A Payments Unlock Value Of Real-Time Data Efforts to strengthen existing and new payment infrastructure through faster movement of funds and data can mean huge efficiency gains within B2B payments, with account-to-account (A2A) capabilities enabling the integration necessary for automation. Greg Bloh, CEO of Transcard, spoke with PYMNTS about how the real-time shift is driving the value proposition of instant payments for corporates and their vendors. |
| PYMNTSTV: Crypto Regulation |
| Crypto Exchanges Renew Emphasis On Regulatory Compliance As crypto finds a bigger user population, government regulators are paying close attention. Trulioo Chief Operating Officer Zac Cohen and Bitstamp Head of U.S. Operations Hunter Merghart said in a recent conversation with PYMNTS that exchanges will either figure out how to make AML/KYC compliance happen or face the regulatory consequences. |
| West Tenth Creates Marketplace For Home-Based Skills The pandemic has made working from home more than just a remote workplace. As West Tenth Founder Lyn Johnson told PYMNTS, her company’s marketplace creates a space where women can monetize their myriad domestic skills — mostly selling to a buyer base of dual-income households “who have some disposable income and no disposable time.” |
| Telehealth Is Going To The Dogs (And Why That’s Good News) Humans have found effective digital-first healthcare solutions during the pandemic, so why not extend them to their pets? It was a question Fuzzy founder and CEO Zubin Bhettay had a ready answer for. As he told PYMNTS in a recent conversation, his company has created a telehealth platform to connect pet parents and their animals with licensed veterinary practitioners. |
| | Exclusive: The New Digital Consumer | | The PYMNTS COVID Data Compendium: The Past, Present And Future Of The New Digital Consumer As mass vaccinations get underway, consumers are starting to ponder a future beyond the pandemic â which includes hanging onto many of their digital-first habits. In The New Digital Consumer, PYMNTS profiles this new digital consumer, assembled from 10 repeated observations of a national sample of more than 21,600 consumers over the past year to examine how her newfound digital preferences will shape the post-pandemic economy. |
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