Fast five: CMOs as change agents to deliver outstanding CX Capgemini's Vice President of Marketing Services and Digital Customer Experience debuts our video series
ClickZ Daily: June 28, 2021 | |
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Digital Leaders Kamaljeet Kalsi Capgemini's Vice President of Marketing Services and Digital Customer Experience on CMO's evolving role and opportunities to improve customer retention through stellar customer experiences |
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Digital Marketing Tyrona Heath LinkedIn B2B Institute's Director, Market Engagement, Tyrona Heath helps marketers innovate on digital platforms, elevate their brand, and win more accounts Read more |
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| Advertising & Promotion Norman Guadagno Norman Guadagno, CMO at Acoustic, details why all employees need to cherish their role as a brand ambassador and how that can help marketing Read more |
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| Case Study Kamaljeet Kalsi One of US’ largest cannabis brands is leading a seismic shift from patient-centric to commercial retail by mastering customer experience Read more |
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| Commerce & Sales Jeremy Chan A good customer experience provides differentiation for ecommerce as traditional shops reopen Read more |
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MarketMuse provides personalized AI-powered insights for organizations to create predictably better content and improve organic performance. Read more | |
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Digital Advertising A DXP can provide optimal digital experiences to a variety of constituents, including consumers, partners, employees, citizens and students, and help ensure continuity across the full customer lifetime journey. Download now | |
| Digital Transformation An interactive voice experience is any conversational brand engagement that takes place through voice-first technologies. That could be a smart speaker app, a mobile chatbot, or even an interactive ad on a smart mirror or IoT workout device. Download now | |
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