Jordan Khamra, Senior Director at KUBRA, explains what a good customer experience actually looks like and how utilities are using Amazon Alexa, text messaging, chatbots, outage maps and other technologies to improve experiences for their customers.
Electric Utilities are advancing DER integration faster than ever before. Learn how Bentley and Siemens are helping electric utilities modernize the electric grid in 2020 with digital twin workflows to improve distribution planning and operations.