Ex-Uber CEO Kalanick’s $400M Saudi investment landing, Commerce’s ‘great equalizer,’ And, Amazon Ring security vulnerability could have potentially been hacker Wi-Fi-opener

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TODAY'S NEWS | OPINION | INDEXESTRACKERSPYMNTS LIVE

November 8, 2019

Subscription Commerce

Can There Be An Uber Of Furniture?

No one likes to move, and having to buy new furniture complicates an already frustrating situation. However, digital tech can ease that pain, as Chan Park, the founder of Oliver Space, tells Karen Webster. He discusses why subscription commerce is set to play a bigger role in moving for consumers of all ages — and how that effort could indeed lead to even newer digital retail offerings.

 

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PODCAST: Unattended Retail

USAT: Why Unattended Retail Is Commerce's 'Great Equalizer'

Digital payments have given rise to increasingly sophisticated unattended retail models where, in the 21st century, an impulse buy can get a person champagne or cupcakes from a vending machine. Maeve McKenna Duska, senior vice president of marketing and strategic development at USA Technologies, tells Karen Webster why the lines are blurring across brick-and-mortar retailers as ePlayers seek to claim the impulse buy.

 

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Retail Innovation

Is ‘Walking In A Live Instagram Account’ The Future Of Physical Retail?

Physical retail may be going through some tough times, but storytelling and consumer experiences can bring new life to old-fashioned retail. Katie Hunt, co-founder of SHOWFIELDS, tells PYMNTS how to best help brands reach out directly to shoppers — and about the payoffs involved in this fresh form of commerce.

 

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B2B Payments

Bottomline: The Watershed Hurdles B2B RTP Must Clear

Real-time payments (RTP) are gaining traction with consumers, but where will the tipping point be for B2B? Jessica Cheney, Bottomline Technologies’ vice president of product management and strategic solutions, tells PYMNTS that conversation messaging may spur the corporate embrace of RTP, streamlining payments between buyers and suppliers. Here’s why.

 

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Subscription Commerce Tracker™

The Vitamin Shoppe On Offering Subscriptions At The POS

While many retail chains are adding subscriptions to their in-store offerings, it comes with its share of challenges, including involuntary cancellations due to credit card changes. The Vitamin Shoppe is one such player that has faced these obstacles in the last two years. In the latest Subscription Commerce Tracker, Executive Vice President and Chief Digital and Customer Experience Officer Stacey Renfro discusses how direct customer communication helped address the chain’s subscription payments woes.

 

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