EU tells Big Tech to share data, FIs risk losing customers to big tech, Smart algos deliver faster gig payouts

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February 20, 2020

Gig Economy Tracker™

How Smart Algorithms Deliver Faster, Secure Gig Payouts

You know the drill — pay gig workers faster, and they do more work for the platforms that pay them that way. Yet, stringent security measures — and burdensome onboarding processes can get in the way. In the latest Gig Economy Tracker, Francois de Landes, co-founder of LGBTQ-focused global travel marketplace misterb&b explains how they’re using machine learning and smart algorithms to make payouts fast and secure.

 

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Mobile Order-Ahead

Mobile Order-Ahead’s Mindset Shift

Mobile order ahead has potential to radically transform the quick-service restaurant (QSR) space, but it’s not currently quite living up to its potential. To bridge the gap, Kount Chief Experience Officer Richard Stuppy tells PYMNTS that restaurants need to think much more expansively about securing orders and expanding and improving customer experiences. The goals are attainable, he says, but not before a radical mobile order ahead mindset shift kicks in.

 

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Omnichannel Retail

AdoreMe: Giving Lingerie A High Tech Touch

While Victoria’s Secret struggles as the lingerie industry goes increasingly omnichannel, a hyper customer focus and an obsession with tech has helped AdoreMe build a solid eCommerce presence, along with a cautious brick-and-mortar play. Chief Technology Officer Bogdan Lukaciu tells PYMNTS how the brand has worked to achieve low cart abandonment and high conversion rates, while remaining unseduced by VC charm.

 

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Time As Currency

Is Paying Consumers For Their Time The Future Of Physical Retail?

For centuries the retail model went something like this: customer goes to a brick and mortar store and buys something at that store. But that exchange of value is crumbling as more shopping happens online. IKEA has decided that it will pay customers for the time it takes them to get to their brick and mortar stores to get their feet back into them. Great idea or money-losing gimmick? 

 

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Building A Better App Report™

New Data: Banks Could Lose A Quarter Of Their Customers To Tech Giants

Consumers want better ways to manage their money — and they’re increasingly willing to look beyond their banks to find them. More than 24 percent of consumers say they’d be likely to open accounts with Google, Apple or Amazon if they offered banking services. For the Building A Better App Report, PYMNTS surveyed 3,000 U.S. consumers to reveal how highly functional mobile card apps could help financial institutions (FIs) keep their customers and meet their evolving financial needs.

 

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