It is critical for clinicians to deliver quality interactions with patients, as it not only affects patient outcomes, but also an organization's reputation and reimbursement for services. Creating the best patient experience involves hiring the right people, aligning clinician and patient expectations, and standardizing processes. This free webinar will make the business case for the patient experience and why it creates moments of value between clinicians and patients. Speaker: Nicolette Fiore-Lopez, PhD, RN, CNEP Chief Nursing Officer St. Charles Hospital, Port Jefferson, NY
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