"...insights for scaleups" ( Print-friendly Version > ) HEADLINES: These leaders understand that bureaucracy saps initiative, inhibits risk taking, and crushes creativity. It's a tax on human achievement. | | Gary Hamel and Michele Zanini |
45 Second Interview -- here's a link to Rabobank's 45 second interview of me after keynoting for 200+ of their clients in Utrecht, Netherlands. FYI, they are one of the top 30 banks in the world and the oldest in Holland. End of Bureaucracy -- this is the title of the Nov. cover article for HRB. It highlights Haier, the Chinese white good manufacturer which eliminated all 10,000 middle managers, a story I've been sharing in my keynotes. Notes authors Gary Hamel and Michele Zanini: Having long viewed bureaucracy as a competitive liability, Zhang Ruimin, Haier's renegade CEO, has for a decade led an effort to build a company where everyone is directly accountable to customers (a policy he describes as "zero distance"), employees are energetic entrepreneurs, and an open ecosystem of users, inventors, and partners replaces formal hierarchy. |
Over 50 Employees -- Bureaucracy tends to sneak in when firms get over 50 employees, so there are important lessons for most of us in this detailed article. At Haier, most employees are in a "microenterprise" of 10 to 15 employees - so think of a large company made up of 4000+ small businesses. Please take 6 minutes to study this article -- it's an important but lengthy and detailed treatise on how to scale agile! Thank you for UK Scaling Up coach Neale Lewis for pointing me to this article. Daily Manic of Scaling (Scaling Up Case Study) -- this last week I received a note from Philipp Liver, CEO of Genbook, an online scheduling software company based in Sydney, Australia with over 6,500 customers in North America. Notes Philipp: Genbook is over 10 years old but I only took over the role as CEO 6 months ago. I've worked at numerous high growth companies before so I feel like I know the tools and processes in those companies; but scaling this company is a new challenge for me. Reading the first quarter of your book Scaling Up I'm so excited for what lies ahead. It's confirmed and reminded me of many things I knew or was trying to figure out. But in the daily manic that is a scale up these things get lost and I'm grateful for the framework and sequencing. |
He goes on to note: It's funny to refer to a ScaleUp as manic. People typically think Start Ups are manic but I find with a lot of people trying to make an idea work, and a world where something done is better than nothing, it's actually not that hard to keep things going and produce output. But a Scale Up, where you actually have a product and customers and employees and internal politics and and and... the challenge is very different! |
Philipp, I couldn't agree more!! Thank you for the note. Congratulations Doug Stacey, LSI -- Doug won the free retreat for his team with Forum Resources founder Mo Fathelbab, who keynoted our ScaleUp Summit in Denver. Noted Doug: I would like to share that the Summit was a great experience and very beneficial for me and my team. |
John Ratliff, serial entrepreneur and head of our global coaching organization, also donated his beautiful retreat center in the Keys - www.marathonretreat.com. Thank you Mo and John. And here's a link for our next ScaleUp Summit May 21 - 22, Atlanta. Are Your Online Customers Walking Away? -- Your website is like a shop. If there are no sales people to help your online customers, they will walk away to a competitor. LiveAdmins helps businesses proactively greet online customers and engage them in conversation. The multilingual chat services offered by LiveAdmins are provided round the clock, ensuring needs of all visitors are taken care of. LiveAdmins has helped companies across all industries, including Gazelles, significantly increase sales and enhance visitor experience for over a decade. CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. January 15 - 18; March 12 - 15; Jun 4 - 7, 2019. EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at drichmond@stscapital.com EDUCATION: ScaleUp Summit Spring 2019 Atlanta, GA - May 21-22, 2019 Scaling Up User Conference Spring 2019 Atlanta, GA - May 23, 2019 Scaling Up Business Growth Workshops Melbourne, Australia - Nov 20, 2018 Mumbai, India - Nov 20, 2018 Phoenix, AZ - Nov 29, 2018 Sydney, Australia - Dec 4, 2018 Hamden, CT - Dec 5, 2018 Greenville, SC - Dec 7, 2018 Orange County, CA - Dec 18, 2018 Philadelphia, PA - Jan 16, 2019 Scottsdale, AZ - Jan 17, 2019 San Francisco, CA - Jan 24, 2019 Atlanta, GA - Jan 30, 2019 Ann Arbor, MI - Jan 31, 2019 Sydney, Australia - Feb 13, 2019 Research Triangle Park, NC - Feb 19, 2019 Sydney, Australia - Feb 20, 2019 Dallas, TX - Feb 21, 2019 Los Angeles, CA - Feb 28, 2019
COACHING: Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? Contact us at coaching@scalingup.com for more information or visit https://coaches.scalingup.com/. TECHNOLOGY: Create Accountability - Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. www.alignwithgazelles.com - on your computer, tablet or phone. Click here to watch an introductory video. Better Book Club -- What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com. Gazelle's Growth Institute® Online Executive Education Baseline Selling - Dave Kurlan Creativity and Personal Mastery - Srikumar Rao Daring Caution Approach to Pricing - Robert Sherlock Fearless Leaders - Cathy Greenberg How to Create Leadership at Every Level - David Marquet Mastering the Complex Sale - Jeff Thull Nail It Then Scale It - Paul Ahlstrom Sumo Advantage - Bernie Brenner The Seven Imperatives of Great CEO's - John Wilson Why Growth Companies Stop Growing - Dave Power Online Master Practitioner Certification courses Topgrading Mastering the Rockefeller Habits Did you miss previous insights? - read here Read Verne's Insights on Kindle http://www.amazon.com/gp/product/B003SX13YI Sign up for Verne's Weekly Insights |