Why take this course: Manage conflict and safety concerns proactively by learning strategies and tactics for conflict resolution, de-escalation, and long-term safety in your library. Keep your colleagues, patrons, and yourself safe by learning best practices for sustaining library safety. Who should attend this course: This course is for librarians and frontline staff to equip you with tactical safety strategies on the ground as you navigate safety risks, high tension, or conflict in the workplace. Register by January 11 to receive our Early Bird Rate! | 