New Articles Our research shows that emojis in subject lines increase negative sentiment toward an email and do not increase the likelihood of an email being opened. (16 min. to read) Forcing users to browse PDF files causes frustration and slow task completion, compared to standard webpages. Use PDF only for documents that users will print. In those cases, following 10 basic guidelines will minimize usability problems. (11 min. to read) New Videos Your portfolio must play two roles when you apply for a UX job: first persuade the hiring manager to bring you in for an interview (or even a first screening call) and then support you during the interview itself. (2 min. video) The total customer journey and user experience quality will benefit from considering market research and user research to be highly related, and to integrate the two, instead of keeping different kinds of research teams from collaborating. (2 min.video) Virtual UX Conference Americas/Europe/Middle East: June 15 – July 2 (each course = 2 half days) Asia/Australia: July 25–31 (each course = 1 full day) Americas: August 10–21 (each course = 1 full day) Full event program describing all full-day UX training courses and the virtual conference format. Deadline to save 10% on the July Virtual UX Conference targeting time zones from Indonesia to New Zealand: this Friday, July 3. 1-Hour Online Seminars Effective Wireframing: Techniques for Each Phase of the Design Process (July 9) See list of all 1-hour online seminars, including on-demand courses. Call for Entries: Intranet Design Annual Award, Year's Best Intranets Now accepting entries for the annual competition to find the world's best intranet designs. More information: https://www.nngroup.com/intranet-call-for-entries/ (deadline August 17). | 