| Leaders at all levels within organizations must create and nurture continuous improvement. What specific activities favorably impact and influence employee engagement? How can I change my perspective and thinking to enable this cultural change? In Key Leadership Elements To Nurturing Continuous Improvement Cultures, Eric Lussier, a Principal at Next Level Partners, will share from his 30-year journey as a student of lean and continuous improvement how an overall Business System approach creates the cultural change. Drawing from his formal education in Industrial and Systems Engineering and his work in a variety of industries, he will show leaders how their behaviors and thinking improve customer service using a lean and continuous improvement approach. Key takeaways from this webinar include: Leadership review cadence requirements to communicate what is more important from strategy down to front-line visual management Need for establishing the "tone at the top" through modeling behaviors through activities like President's kaizens How our internal thinking and approach regarding employees and our actions and behaviors communicate "Respect for People" Why an overall Business System and process-based approach allows companies to serve customers better | 