📝EBF Morning Brief 28/4: Santander UK, SBA GenAI Implementation, the ECB blog, and more updates

EBF MORNING BRIEF Monday 28 April 2025

FROM THE MEDIA

The Banker: Lay-offs likely as Santander UK outsources fraud operations team

Santander UK will transfer 209 fraud operations roles to tech firm Concentrix UK, with jobs expected to be offshored, raising concerns about oversight and service quality, reports The Banker. Read more

Politico: Trump talks tariffs. The EU talks free trade with the rest of the world.

As Trump’s protectionist policies reshape global trade, the European Commission intensifies efforts to seal deals with Mercosur, India, Australia and key ASEAN countries, writes Politico. Read more

Bloomberg: Moneta Bank CEO sees rising odds of more radical Czech rate cuts

The CEO of Moneta Money Bank expects the Czech National Bank to accelerate interest rate cuts beyond current forecasts as inflation pressures ease and economic growth remains weak, reports Bloomberg. Read more

EVENTS

Polish presidency of the Council of the European Union “The future is data” Conference

Blue Owl Group discussion on Tech, Tariffs & Trump: EU-US relations in the Age of AI

Council Horizontal Working Party on Cyber Issues

Council Working Party on Financial Services and the Banking Union (Banking Union)

ECB: Euro area economic and financial developments by institutional sector (Q4 2024) – data release

FROM EBF

Less than one month to go until the European Money Quiz (EMQ) 2025 finals in Brussels!

On 22–23 May, a new generation of youngsters will be getting ready to master their financial skills and compete for the European championship title in the grand finale of Europe’s biggest financial literacy competition for teenagers. Read more

New EBF Vacancies! Work with us!

Visit our Vacancies page to learn more about the opening. Read more

FROM EBF MEMBERS

Finance Latvia: Survey – What Do Residents Use Consumer Credit For Most Often?

A new Finance Latvia survey reveals that residents most frequently use consumer credit to cover unexpected expenses, followed by health and home-related costs. Read more (LV).

Banking & Payments Federation Ireland: Businesses Urged to Avoid Payment Delays Ahead of May Day Holiday

BPFI advises businesses to schedule payments early to avoid wage and salary delays due to the European May Day bank holiday. Read more.

Swiss Banking Association: Successful GenAI Implementation Is Not a Sprint but a Strategic Transformation Process

SBA outlines how banks should view generative AI implementation as a long-term transformation requiring clear strategy and integration. Read more.

Swedish Bankers’ Association: Winners of the 2025 Swedish Personal Finance Championship Announced

Finance Sweden celebrates the winners of this year’s national financial literacy competition for lower secondary school students. Read more (SV).

FROM THE INSTITUTIONS

European Central Bank: The first year of the Eurosystem’s new operational framework

One year on, the ECB’s revised operational framework is functioning as intended. Banks are meeting liquidity needs through market activity rather than central bank borrowing, with money market rates anchored around the policy rate and regulatory liquidity buffers playing a growing role. Read more

ABOUT THE EUROPEAN BANKING FEDERATION

The European Banking Federation is the voice of the European banking sector, bringing together national banking associations from across Europe. The federation is committed to a thriving European economy that is underpinned by a stable, secure and inclusive financial ecosystem, and to a flourishing society where financing is available to fund the dreams of citizens, businesses and innovators everywhere. Website: www.ebf.eu

European Banking Federation