As the pandemic transformed how and where consumers shop and buy, this year will be defined by the efficiency, effectiveness and responsiveness of a brand or merchant's entire value chain. Download the 2021 Retail Innovation Report—brought to you by editors and reporters from across Fairchild Media Group, which includes WWD, Sourcing Journal, Footwear News and Beauty Inc—for insights into the solutions, strategies and tactics transforming retail’s front and back end.
Find out how merchants are adapting to evolving customer journeys; the prevalence of seasonless collections; the need for compressed product development timelines; the emergence of contactless payment and fulfillment; and the increasing demand for more sustainable products. Ultimately, all of this requires investments in technology and innovation.
Read the report to learn about: - How Farfetch, Poshmark and others have become the new power players in fashion
- The evolution of clienteling from black book to emerging tech
- The momentum behind livestreaming and how luxury can tap in
- How executives at PVH Corp. and Saks Fifth Avenue are responding to accelerations in consumer trends
- Ways to boost customer satisfaction through innovations to the last mile
- What's next for AI, data analytics, automation and digitization
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