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Do’s and Don’ts When Creating a Servant Leadership Curriculum for Your Organization
You have to resist the temptation to treat a servant leadership initiative as just a training intervention, says Blanchard senior consulting partner Bob Freytag. “Instead see it, ideally, as a gradual way of being—a slow, consistent approach that embraces hiring practices, vision and values work, and teaching and encouraging the skills that allow leaders to enter into a deeper trusted partnership with their people.”
FREE ONLINE EVENT
June 20, 2018
Creating a Servant Leadership Curriculum
In this special session designed for leadership, learning, and talent development professionals, senior consulting partner Bob Freytag will explore how to apply servant leadership principles within your organization to improve satisfaction, performance, and engagement.
CLIENT SPOTLIGHT
Building Better Managers for a Worthy Cause
“At first, the thought of launching the training to managers throughout the globe seemed at least a little daunting,” explains Carli Whitfield-Stoller, Sr. Manager, Global Learning and Development. “However, we’ve been able to train 98 percent of our leaders through our strategy of partnering.”
RESEARCH
Why a Situational Approach to Leadership Matters
Effective leadership behaviors are context-specific depending on the development level of the follower on a particular goal or task. This study looks at how matching leadership style to follower needs impacts trust, well-being and work intentions.
JUST RELEASED!
Legendary Service®
Every day, with every customer interaction, you have an opportunity to either build loyalty or lose a customer. Our Legendary Service® customer service training program teaches your managers and front-line service providers how to consistently deliver ideal service that will keep your internal AND external customers coming back and create a competitive edge for your organization.
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