Disney turns to former chief during crisis; Leadership tips from Aflac's senior VP; Pitching tech journos; and more

DAILY SCOOP

Iger returns in Disney’s hour of need, AT&T’s wireless offer for frontline health care workers, and Pinterest’s heartwarming video

Also: DoubleTree and Disney Parks share signature recipes, ideas for content during COVID-19, crisis leadership tips from Aflac’s senior VP, the secret to outstanding tweets, and more.

LEADING NOW

Aflac’s comms senior VP: ‘Communicators need to be the calm in the chaos’

Here’s how Catherine Hernandez-Blades is steering her organization through the current crisis.

CRISIS COMMUNICATIONS

Are tech journalists covering non-COVID-19 related stories?

The answer, according to the data, is yes. Here’s a look at the trends in non-COVID-19 coverage.

THE CONSULTANT IS IN

Adjust your expectations of remote workers to become an accountable leader

How are you providing an example for employees during the current crisis? Here are two tips to improve your internal communications.

CRISIS COMMS ROUNDUP

Chief empathy officers; Managing media requests; Employee burnout; and more

Here’s a roundup of the week’s crisis communication news for communicators.

PR DAILY AWARDS

Did you champion an underfunded cause or organization?

PR Daily’s Nonprofit PR Awards recognizes the best nonprofit campaigns, partnerships and creative PR content. Complete your submission before the April 24 entry deadline.

THE WORKPLACE

Your work-from-home photos of the week

We asked and you answered. Here’s a look at the home offices of communicators far and wide.

COVID-19

3 principles for messaging during COVID-19

Don’t overshare, but be honest about the difficulties you face. Here are some tips—some of which countermand some classic tenets of crisis management.

DAILY SCOOP

Insurance companies issue COVID-19 credits, Panera offers groceries as H-E-B sells restaurants’ meals, and Google bans Zoom

Also: Dolly Parton reads stories selected from her nonprofit, ‘COVID-19’ is trending downward in news and on social media, social media content during the crisis, and more.

COVID-19

Why you should focus on connection over content

During the current crisis, messages that build relationships with consumers will go the farthest. Here are some tips on how to prioritize service and empathy on social media.

COVID-19

8 tips for looking good on video conference calls

Make sure your sound and lighting don’t ruin your presentation. Don’t forget to check your background, too.

COVID-19

5 communication lessons from Dr. Anthony Fauci

The nation’s leading expert on infectious disease has also been a deft and effective communicator, bridging the partisan nature of American society to deliver his messages.

RAGAN AWARDS

Ragan will recognize leadership in human resources

Our inaugural Top Women in HR Awards will spotlight influential women in HR at all stages of their career. Nominate a colleague or client—or yourself—by May 15.

DAILY SCOOP

Steak-umm earns praise for Twitter rant, Twitter’s CEO pledges $1B to fight COVID-19, and Lowe’s closes for Easter Sunday

Also: Google Maps highlights takeout and delivery options, Wendy’s connects with social media fans virtually, Foursquare shows changing consumer behavior, and more.