| PODCAST: Financial Institutions |
| Helping FIs Maximize Card Portfolio Returns In Volatile Times Itâs a fact: Financial institutions (FIs) need to have multiple relationships in place with consumers across credit, debit and prepaid card portfolios. Ava Kelly, head of global product at i2c, told Karen Webster in a recent podcast that for FIs, getting to âtop of walletâ status means using data to examine time-to-market for new products and services, tailor offerings to different segments and personalize interactions. |
| COVID-19 And The (Legal) Ripple Effects Of âForce Majeureâ The human costs of COVID-19 have been staggering; the economic costs almost unfathomable. As supply chains are interrupted and events are cancelled (including the Olympics), an increasing number of firms may invoke âForce Majeureâ protections. Jeffrey Neuburger, partner at Proskauer and co-head of the law firmâs Technology, Media and Telecommunications group, tells PYMNTS what the ripple effects might be â and why everyone should read the fine print. |
| How Unattended Retail Completes The Commerce Triangle Unattended retail in the last few years has been embraced by mainstream merchants and retailers of all stripes, USA Technologiesâ Executive Vice President Anant Agrawal tells PYMNTS. It means a whole new forefront is opening up for unattended retail, where it will be less a niche or specialty offering, and more a bridge between the physical and digital in an increasingly multichannel world. |
| Navigating The Sea Change In Global Software Sales The world of software sales has undergone a sea change in the last decade, switching from one-time big buys to recurring Software-as-a-Service models. That, FastSpring CEO David Nachman told Karen Webster, represents a huge opportunity for software firms to move to longer and more revenue rich subscription models going forward. |
| | Digital Fraud Tracker™ | | Banking Bots: The Good, The Bad And The Ugly Automated bots can wreak havoc on banks, but building an airtight defense can impede a good user experience. The challenge is separating the good bots such as search aggregators from bad ones that are attempting fraud. In this monthâs Digital Fraud Tracker, PYMNTS spoke with Raghu Valipireddy, senior vice president and chief information security officer for Axos Bank, to get this take on why too many financial institutions (FIs) could be overzealous with their anti-bot firewalls. |
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