Hi voornaam,
The most successful Financial Services organisations are hyper-focused on providing customer experiences that are seamless, personalised, and digital. They put their customers at the centre of their business and are constantly evolving to deliver relevant, connected experiences at every touchpoint.
Salesforce recently spoke to four organisations who are living and breathing these values - RACV, Macquarie Bank, Pacific Life Insurance Company and Cbus.
This video playlist brings you the best Cx stories from Salesforce Live for Financial Services 2020.
Operating across different regions and sectors, these Financial Services organisations all had one thing in common. The challenge of legacy systems and data silos. They were all chasing the nirvana of that single customer view.
This video playlist brings you their transformational journeys to overcome these challenges and digitise their business, enhance customer experiences and drive operational excellence.
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