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| Crisis Communications How Facebook tried to quell backlash to data loss The social media giant is working to allay fears and mollify watchdogs who say it allowed illicit access to users’ personal information that helped sway the 2016 election. Can it silence critics? | | | |
| The PR Industry 10 guidelines for launching a global PR strategy Before going international, immerse yourself in the culture. Do your research, focus your resources where you can get traction, and prepare a culturally appropriate crisis response plan. | | | |