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Free Webinar: Digital-First Customer Experience
Enterprise Connect Webinars - Together with No Jitter

Navigating the New, Digital-First Customer Experience

Wednesday, October 7, 2020 | Time: 2:00 PM ET / 11:00 AM PT
(Duration: 60 Minutes)
This year’s unprecedented events have had enormous impact on contact centers and customers alike, serving as a wakeup call for enterprises to accelerate the transition to digital-first, omnichannel service.
Sponsored by:
Nice inContact
Hosted by:
No Jitter and Enterprise Connect
You will learn, how to:
  • Invest in intelligent digital assistants and emerging tech to eliminate friction from CX
  • Create a data-driven organization to connect the dots along the enterprise
  • Develop a strategy and digital-literate workplace to align objectives with digital transformation

Presenters
Mila D’Antonio
Mila D’Antonio
Principal Analyst Customer Engagement
Omdia
Vit Horky
Vit Horky
Senior Director Digital Experience
NICE inContact
Eric Krapf
Moderator:
Eric Krapf
GM & Program Co-Chair, Enterprise Connect,
Publisher, No Jitter
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