| Yellen okays digital dollar exploration, Walmart moves from supercenter to super app, Eight takeaways from digital first holiday 2020 | | | Holiday 2020 Retrospective Report |
| Eight Takeaways From The Digital First Holiday Shopping Season Howâs this for a data point: 83 percent of consumers did some or all of their holiday gift buying online in 2020. In the Holiday Retrospective Report: Merchant Insights For 2021 And Beyond, PYMNTS surveyed 2,070 U.S. consumers about their holiday shopping behaviors and uncovered eight key takeaways from a unique holiday season â and what they portend for merchants throughout 2021. |
| The Two Layers Of B2B Collaborative Commerce Paper checks won't be around in 2030, says Versapay CEO Craig OâNeill because buyer-supplier relationships will evolve and new commerce paradigms will define those dynamics. OâNeill spoke with Karen Webster about the biggest trends ahead for buyers and suppliers, and the need for payments to âsmarten upâ to facilitate a more connected, collaborative ecosystem. |
| Big Data And Analytics Save Subscription Firms From âInvoluntary Churnâ While 2020 was a banner year for subscriptions, could 2021 force a hard restart? Vindicia Chief Operating Officer and Chief Financial Officer Roy Barak said in conversation with PYMNTS that billing and payments systems must be developed and maintained to prevent the involuntary churn that kills subscription commerce company bottom lines. |
| Telehealth Provider Pulls The Middleman Out Of The Equation A visit to the doctor is fraught with confusion about insurance and fear of contracting COVID. As Ran Shaul, co-founder and chief product officer for K Health, told PYMNTS, his company’s first mission as a remote healthcare platform for consumers was very clear: It pulled the middle man out of the system by asking consumers to pay cash. |
| Credit Unions Find Debit, Digital Issuance Trends Are Here To Stay The economic climate is still uncertain and that means debit usage is being used as a budgeting tool. As Jeremiah Lotz, managing vice president, digital experience and payments at PSCU, told PYMNTS, contactless transactions and use of mobile wallets have also been growing at a healthy clip;and purchases using those digital wallets were up 62 percent during the latest holiday shopping season. |
| | KLW Commentary | | Walmartâs Bid To Go From Supercenter To Super App Walmart pioneered the Supercenter concept in the U.S in 1988 â and now, 33 years later, it has a very different âsuperâ concept at the center of its future: the super app. Karen Webster said that the Connect + flywheel concept Walmart laid out on its Q4 2020 earnings call has plenty of competition from other super apps â and platforms with super app ambitions. And is betting $14 billion that the worldâs largest physical-first retailer can make a bold digital-first leap. |
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