DECEMBER 20, 2019

Hey there. Welcome to the WardsAuto Dealer 5 for Friday Dec. 20. To start your day, we've put together items from WardsAuto.com and across the Internet. So let's go:

Generating revenue from customers is vital! It’s 350 percent more profitable to sell to an existing customer than a new one! Download this guide to learn how to provide outstanding customer experience and convert service customers back to sales.

Here are dealership trends to track in 2020.

A new Italian-American-French automotive behemoth is taking shape

Full article

To see our by-automaker trend chart of North American vehicle production, click here and scroll down to the bottom of the page.

Full article

NADA’s chairman sends Congress a letter urging passage of the proposed U.S.-Mexico-Canada trade agreement.

Full article

Here's the latest dealer-oriented CBT Automotive broadcast.

That’s our WardsAuto Dealer 5 for today. We’ll be back soon with more high fives.

And to reach the editor for whatever reason (i.e. comments, complaints, questions, directions), contact Steve Finlay at [email protected].

OK, finally... Forward this alert to dealership colleagues. The more in-the-know people at your place, the better it is. Over and out.

Now for the legal stuff...

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