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JULY 13, 2023
Dealers Scramble to Adapt to Sudden Spread of Tesla Chargers
The change is costly to dealers who delivered on manufacturers' instructions to invest in CCS-standard connectors.
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Dealer Strategies to Keep, Motivate Technicians
Car dealer John Luciano appreciates auto technicians so much he’s thinking of becoming one when he retires.
Stellantis Introduces Versatile STLA Medium Platform
The modular structure is planned to underpin up to 2 million vehicles per year.
How Dealers Can Use Personalized Customer Data to Boost Satisfaction, Sales
Manufacturers and dealers pool customer intelligence to better pinpoint buyers’ needs.
The Impact of Software-Defined Vehicles on Customer Service
As customer and vehicle servicing becomes more fragmented between digital and physical needs, focusing on reducing friction and creating a more seamless experience for vehicle owners should be paramount.
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