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| 4. | | | | It’s a phone provider’s goof, but it's a lesson, too, for dealership people who use CRM software: Keying in that a customer is an “idiot” could end up red-faced badly. Full article |
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| 5. | | | | You’re in a self-driving vehicle in, say, Ohio, but the VR view is of Yosemite (and the kicker car speakers are the size of postage stamps). Infotainment company Harman shows its stuff. See the photo gallery. Full article |
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 “Before we had docuPAD®, we thought we ran the best of the best in our F&I office. We implemented docuPAD and actually saw an increase of over $300 a copy. Numbers don’t lie. Profits from docuPAD are paying for my entire Reynolds bill.” – Forbes Durdin, General Manager, Parkway Chevrolet
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