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Featured Blog article
UK retailers still failing to meet web accessibility standards
about 22 hours ago

At the end of 2016 the BBC reported that retailers could be "missing out on £249bn because many are inaccessible to disabled customers". 

But what about the digital high street?
How brands are targeting business travellers
about 17 hours ago
Loyalty programs are losing their sway: here's what brands can do about it
about 17 hours ago
How utilities brands use social media for reputation management
about 21 hours ago
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It used to be about cross-channel. Then came multichannel. Now it is omnichannel. However, what has remained the same is the fact that consumers still want to use all available information to make informed decisions and purchase the right product quickly. To meet these expectations and compete in this ever-changing environment, you need marketing and sales strategies that bridge the gap between the online and offline experience, offering consumers a seamless experience.
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2017 Email Marketing Census

Where will you focus your email marketing this year? Take part in the industry's biggest email marketing survey and get a copy of the resulting report, packed with trends, insights and advice.

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Featured Research
Customer Experience Maturity in India
9 days ago

The Customer Experience Maturity in India report, published in association with Epsilon, contains a comprehensive analysis of trends, data and best practice relating to customer experience delivery by marketers in the region. The research is based on a survey of 319 marketing, digital and ecommerce professionals based in India, which was carried out in September and October 2016.
Understanding the Customer Journey in Asia Pacific
1 day ago

The Understanding the Customer Journey in Asia Pacific report, produced in association with Emarsys, is based on a survey of almost 1,000 digital marketers and ecommerce professionals in Asia Pacific, carried out between August and October 2016.
View all Research
Upcoming Training
Intensive: Mastering Customer Experiences - 5 places left
London, 20 Feb 2017
Intensive: Mastering Analytics - 2 places left
London, 21 Feb 2017
Social Media Customer Service -
London, 24 Feb 2017
Fast Track Digital Marketing - 3 places left
London, 28 Feb 2017
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Upcoming Events
Digital Outlook 2017 - Sold out
Singapore, 22 Feb 2017
Online Video: Trends, Data and Best Practice -
, 23 Feb 2017
SEO: Trends, Data and Best Practice -
, 28 Feb 2017
MWLive -
London, 8 Mar 2017
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The Daily Pulse is Econsultancy's round up of the latest action in the world of marketing and ecommerce.
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