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Featured Blog article
The newbie's glossary of misunderstood digital marketing jargon
about 18 hours ago

Some terms in digital marketing are difficult to get a hold of. They may have many definitions, or be the victims of prolonged misuse.

I've gathered up some of these terms in an attempt to assist people who are new to the industry.

Understanding the customer journey: 70% of APAC marketers admit little channel integration
about 7 hours ago
Amazon Payments usage grows: should you adopt it?
about 17 hours ago
The Outnet is using satirical humour for ‘Pretty Influential’ Fashion Week series
about 20 hours ago
A day in the life of... a Chief Media Officer
about 21 hours ago
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2017 Email Marketing Census

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Featured Research
Customer Experience Maturity in India
8 days ago

The Customer Experience Maturity in India report, published in association with Epsilon, contains a comprehensive analysis of trends, data and best practice relating to customer experience delivery by marketers in the region. The research is based on a survey of 319 marketing, digital and ecommerce professionals based in India, which was carried out in September and October 2016.

Understanding the Customer Journey in Asia Pacific
about 7 hours ago

The Understanding the Customer Journey in Asia Pacific report, produced in association with Emarsys, is based on a survey of almost 1,000 digital marketers and ecommerce professionals in Asia Pacific, carried out between August and October 2016.

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Upcoming Training
Intensive: Mastering Customer Experiences - 5 places left
London, 20 Feb 2017
Intensive: Mastering Analytics - 2 places left
London, 21 Feb 2017
Social Media Customer Service -
London, 24 Feb 2017
Fast Track Digital Marketing - 4 places left
London, 28 Feb 2017
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Upcoming Events
Digital Outlook 2017 - Sold out
Singapore, 22 Feb 2017
Online Video: Trends, Data and Best Practice -
, 23 Feb 2017
SEO: Trends, Data and Best Practice -
, 28 Feb 2017
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London, 8 Mar 2017
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