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Featured Blog article
How charities are suffering since Google removed right-hand PPC ads
about 21 hours ago

We recently ran a piece around Google killing right hand side ads in SERPs, and the impact that might have on PPC activity. 

But the discussion so far has predominantly been around companies and agencies that are likely to have some level of flexibility within their display budgets. 

One group that will be impacted in a very different way is the charity sector, particularly those who rely on Google’s Ad Grants programme, which limits bids to just $2.

Three customer service techniques that would even please Restoration Hardware's CEO
about 17 hours ago
Digital transformation is vital for creating a customer-obsessed business culture
about 18 hours ago
Here’s why the UK culture secretary is clueless on ad blocking
about 22 hours ago
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A message from our sponsors:
2016 Customer Experience Masterplan: Getting in the mind of the consumer
Customer experience does not just cover the website experience, it involves ensuring all your digital channels – email, social, landing pages and mobile apps – used throughout the customer journey are optimised. Our whitepaper outlines seven tips for delivering an improved CX using email.
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Email Marketing Census 2016

Our tenth annual Email Marketing Census is here!

Take part in the industry's biggest email marketing survey and get a copy of the resulting report, packed with trends, insights and advice.

Take part now
Digital Jobs
RecruitmentRevolution.com: Full Stack C# .Net Software Developer - "Uber" for Real Estate Market
RecruitmentRevolution.com: Agile Product Owner - "Uber" for Real Estate Market
RecruitmentRevolution.com: Junior Search Marketing Executive - West End Digital Agency
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Featured Research
State of Email and Marketing Automation in South-East Asia
10 days ago

The State of Email and Marketing Automation in South-East Asia report, produced by Econsultancy in collaboration with IBM Marketing Cloud, is based on a survey of over 500 client-side marketers and agency respondents. It looks at the extent to which organisations value email and marketing automation technology, explores how they use the technology they currently have and examines their current and future priorities in this area.

Digital Transformation in the Retail Sector
4 days ago

In a fast-moving and highly competitive retail market, companies are increasingly embarking on programmes to digitally transform themselves. The Digital Transformation in the Retail Sector report looks at the challenges that retailers within the sector are facing as they digitally transform themselves. The research seeks to understand best practice approaches from those interviewed, along with techniques and strategies that different types of retailers are adopting to increase their chances of success.

View all Research
Upcoming Training
Social Media & Online PR - B2B -
London, 11 Mar 2016
SEO: Building Backlinks Workshop -
London, 11 Mar 2016
Intensive: Mastering Customer Experiences - 4 places left
London, 14 Mar 2016
Coding for Digital Professionals - 4 places left
London, 15 Mar 2016
View all Training
Upcoming Events
Digital Cream London 2016 -
London, 16 Mar 2016
Digital Transformation in the Retail Sector -
, 23 Mar 2016
The Rise of Customer Experience & Customer Journey: Optimising Engagement Levels for Greater Customer Acquisition & Loyalty (Manila) -
Manila, 5 Apr 2016
The Rise of Customer Experience & Customer Journey: Optimising Engagement Levels for Greater Customer Acquisition & Loyalty (Singapore) -
Singapore, 7 Apr 2016
View all Events
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