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Featured Blog article
After years of apathy, football clubs are embracing digital transformation
about 18 hours ago

A few weeks ago I wrote an article about Southampton FC’s rather excellent digital strategy.

While praising Southampton I was rather sniffy about the digital efforts of other Premier League clubs, which historically have been extremely lacklustre.

Digital in Asia Pacific: Four things you need to know
about 7 hours ago
British Vogue launches Messenger chatbot for Fashion Week: Is it any good?
about 20 hours ago
10 examples of welcome emails of varying quality from online retailers
about 22 hours ago
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Featured Research
Customer Experience Maturity in India
14 days ago

The Customer Experience Maturity in India report, published in association with Epsilon, contains a comprehensive analysis of trends, data and best practice relating to customer experience delivery by marketers in the region. The research is based on a survey of 319 marketing, digital and ecommerce professionals based in India, which was carried out in September and October 2016.

Understanding the Customer Journey in Asia Pacific
6 days ago

The Understanding the Customer Journey in Asia Pacific report, produced in association with Emarsys, is based on a survey of almost 1,000 digital marketers and ecommerce professionals in Asia Pacific, carried out between August and October 2016.

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Upcoming Training
Social Media Customer Service -
London, 24 Feb 2017
Fast Track Digital Marketing - 3 places left
London, 28 Feb 2017
Personalisation - Enhancing the Customer Experience - 6 places left
London, 3 Mar 2017
Search Engine Optimization (SEO) Marketing -
London, 8 Mar 2017
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Upcoming Events
Online Video: Trends, Data and Best Practice -
, 23 Feb 2017
SEO: Trends, Data and Best Practice -
, 28 Feb 2017
MWLive -
London, 8 Mar 2017
Insight Show -
London, 8 Mar 2017
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The Daily Pulse is Econsultancy's round up of the latest action in the world of marketing and ecommerce.
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