Opinion: We customers have one choice when call centers fail at customer service fails. We can switch to a company that provides better service. ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌  ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ 

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The Daily Briefing

YOUR MORNING NEWS ROUNDUP

Sun May 5 2024

 

Why can't overseas call centers do more to embrace customer service?

Customer service representatives answering calls at at a call center.

Opinion: We customers have one choice when call centers fail at customer service fails. We can switch to a company that provides better service.

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Co-owner Chris Pedatella opens the door to Darkstone Comics, located in the Brotherhood Plaza in Washingtonville, on April 30, 2024.
 

How Washingtonville comic shop's story honors Fishkill officer DiDato

 

East Fishkill Police Officer Daniel DiDato shared a love of Marvel Comics with his cousin, Chris Pedatella, who went on to open a store in Washingtonville.

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Lauren Banks, head of children's services, reads a book about the solar eclipse during an eclipse party at the Nanuet Library April 1, 2024.
 

NYS to make sure schools comply with science of reading in pre-K to 3

 

The state Education Department says school districts can adhere to forthcoming best practices and still choose their own reading curriculum.

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Varsity 845 logo
 

Varsity 845: Links to Section 9 high school spring sports results

 

Varsity 845 high school and Varsity 845U college sports scores and results can be found here.

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The field of horses leave the starting gate for the 149th running of the Kentucky Derby on Saturday, May 6, 2023 at Churchill Downs in Louisville. Javier Castellano aboard Mage wins the 149th running of the Kentucky Derby.
 

How to watch, bet on Kentucky Derby 2024

 

The Kentucky Derby is one of the biggest sporting events in the country each year, with a host of ways to see it and bet on it.

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