Plus, one trick to separate facts from stories.
NOVEMBER 10, 2021 • VOL. 19 ISSUE 45 | | Hi John, When we published Crucial Conversations: Tools for Talking When Stakes are High nearly 20 years ago, we had no idea where that event would take us. Today, Crucial Conversations is available in dozens of languages and millions of people have improved their lives and their relationships by applying the skills. In our third edition, now available, Emily Gregory becomes a coauthor and brings new perspective to timeless dialogue skills. She and Joseph Grenny revised the bestseller to include new conversation scripts, more diverse representation, updated research, and examples from current cultural events and trends. Go behind the scenes of this new edition with Joseph Grenny in today's article and enter to win a free copy. |
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| | | CRUCIAL CONVERSATIONS FOR MASTERING DIALOGUE
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| WRITING THE THIRD EDITION OF CRUCIAL CONVERSATIONS: BEHIND THE SCENES
| by Joseph Grenny |
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| | People often ask what it was like to write Crucial Conversations with four authors. Sometimes it’s asked with a voyeuristic fascination, as though the unstated question is, “Were there some knock-down, drag-out fights along the way?” The truth is it took a lot of Crucial Conversations to write Crucial Conversations. But there were surprisingly few in writing the third edition. Since Kerry, Al and Ron have retired, the work fell completely to Emily and me. For the most part, working with Emily in this new way was a joy. She relentlessly examines herself for ways she can become a better person. I have watched her for twenty years hold others accountable, examine and improve her own habits, and learn to influence our ever-growing employee population. But if you want a voyeuristic peek into our writing experience together, I’d have to acknowledge there was at least one Crucial Conversation...
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| | | PERSPECTIVE: SEPARATE FACTS AND STORIES BEFORE JUMPING TO CONCLUSIONS
| Our perspectives are influenced by our data streams. Next time you find yourself in a disagreement, acknowledge that fact.
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| | | ONE LEADERSHIP TIP YOU'RE IGNORING
| Help your people improve productivity by encouraging them to say this one counterintuitive thing: no. |
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| | | IN THE NEWS | ATD: 3 TIPS TO HELP YOU TALK THROUGH TODAY'S CONTROVERSIAL ISSUES
| The past 18 months have required all of us to dialogue better. We've debated working form home, kids' safety at school, financial setbacks, and more. And this is how we did it.
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| | | NOVEMBER 29–DECEMBER 3
| CRUCIAL CONVERSATIONS FOR MASTERING DIALOGUE
| Join us live online and learn how to:
Resolve conflict. Speak your mind truthfully and tactfully. Reach alignment when stakes are high and opinions vary. Navigate the most important interactions at home and work. | | |
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| | | Too often we think only about using Crucial Conversations skills in our own Crucial Conversations. We fail to recognize the power we have to teach, coach, and support others in using these skills. | | | |
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