| MAY 4, 2022 • VOL. 20 ISSUE 18 | | | Hi John,
While Crucial Conversations skills greatly increase your ability to help others feel safe to hear your perspective and share theirs, they can't guarantee this result. Today's Q&A gets into the logic of psychological safety.
Also, enter to win an on-demand course by simply leaving a Google review of our content and courses. We'd really appreciate it! Details below.
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| | CRUCIAL CONVERSATIONS FOR MASTERING DIALOGUE
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| WHO'S RESPONSIBLE FOR PSYCHOLOGICAL SAFETY IN A CRUCIAL CONVERSATION? | | by Joseph Grenny |
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| Recently I was teaching Crucial Conversations to a group and we were practicing how to establish psychological safety when one of the learners asked, “What should you do if you don’t feel safe during a conversation?”
I muddled through a response but I’m not sure I really answered the question. The course teaches us how to help others feel psychologically safe during a Crucial Conversation, but what should you do if you feel psychologically unsafe?
Signed,
Unsure |
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| The answer is as simple as it is challenging: You are responsible for your own safety.
I’ve learned as much from Ron McMillan (my co-author and long-time business partner) as from any other single person about what healthy communication looks like. One striking moment was during a high-stakes negotiation.
Ron and I had gone through three rounds in an effort to strike a deal with the CEO of a partner organization. Each time we proposed a deal, the CEO would begin the next meeting with a substantially lower offer. By the fourth meeting I was about to blow. | | |
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| This summer you can join bestselling authors Bonnie St. John, Priya Parker, Susan David, Joseph Grenny and others to learn skills for increased impact and influence.
Webinars include:
How to navigate today’s most challenging Crucial Conversations. Ideas for regathering post-pandemic. How to lead with resilience. How to become a better listener. Strategies to beat burnout. And more… Registration gives you access to every event, held every other Tuesday at 11 a.m. MT. | | |
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| WIN AN ON-DEMAND COURSE
Love our content, courses, and books? Share the love with a Google review!
Send a screenshot of your review to [email protected] for a chance to win free access to any of our on-demand courses. Put “Google Review” in your subject line.
Three lucky winners, selected at random, will get to experience the on-demand course of their choice: Crucial Conversations for Mastering Dialogue, Crucial Conversations for Accountability, Getting Things Done, or The Power of Habit. | | |
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| | | HOW TO HAVE A RESPECTFUL DISAGREEMENT | | Disagreement isn’t a bad thing, and in fact can be very fruitful. The key is to do it in a way where you don’t become disagreeable. Here’s how. |
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| | | | | TIRED OF WAITING FOR REPLIES? LIMIT YOUR APPS | | One way to improve focus and productivity is to control your data stream, both for your team and yourself. |
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| | | May 16–20 | | CRUCIAL CONVERSATIONS FOR MASTERING DIALOGUE | | Join us live online and learn how to:
Resolve conflict. Speak your mind truthfully and tactfully. Reach alignment when stakes are high and opinions vary. Navigate the most important interactions at home and work. | | | |
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| | | | | "Our culture has come to quantify influence based on algorithms, not beating hearts. Impact is estimated by the number of views, likes, or shares a social media post or viral video gets in a day. But rarely do we get to see how far that impact goes, whether it changes a thing for anyone on the receiving end." | | | | | |
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