Plus, a Valentine’s gift for you.
| FEBRUARY 8, 2023 • VOL. 21 ISSUE 6 | | | Hi John,
If you become aware during a meeting that someone has failed to do their job, should you address them then and there? Or wait till later? Read about it in today’s Q&A.
And download our Valentine’s ebook: The Heart of the Matter. It includes an assessment for workplace, social, and relationship communication.
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| | CRUCIAL CONVERSATIONS FOR ACCOUNTABILITY
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| | Should You Hold People Accountable Publicly? | | by Emily Gregory
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| | I’m a project manager and often hold meetings with my team to ensure tasks get completed on time and project timelines aren’t in jeopardy. Recently, one team member said he wasn’t going to meet his deadlines. I wasn’t sure what to do. I didn’t want to call him out in front of everyone during the meeting, but I also didn’t want to let it slide. He has done this before. Any suggestions?
Signed
Caught in the Middle
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| | | | Managers (of people and projects) are often called upon to make tough choices. Should we invest in this technology, or that? Should we hire this person, or that person? Should we focus our efforts on this market, or that one? Because so much of a manager’s work is a zero-sum game, it’s no wonder many develop binary thinking and see many choices as trade-offs.
Your question presents a tough binary choice between two different values: should you be respectful of your team member by not calling him out, or should you be honest about the missed deadlines? Respect, or candor? Which do you choose?
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| | FEATURED
| | eBook: The Heart of the Matter
| | Want to give a meaningful gift this Valentine’s? Give of yourself in the conversations that matter most. Download this ebook and gain new perspective on an essential Crucial Conversations skill: Start with Heart.
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| | | | IN THE NEWS | | 7 Ways Managers Can Help Their Team Focus | | A survey of 1,600 employees and managers reveals alarming statistics: 60.6% of respondents said they rarely do even one hour of deep, focused work a day. | | |
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| | MARCH 20–24 | | Crucial Conversations® for Accountability | | Join us live online and learn how to: Master performance discussions. Manage projects without taking over. Reach alignment when stakes are high and opinions vary. Strengthen trust and reliability. Get results and improve relationships.
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| | | | | | Widen your circle of influence by widening your circle of service. | | | | | |
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